Professional Support and Well-being Service
For COVID-19 Information please scroll down!
COVID-19 - PSW Regular Updates
Last updated 27/03/20 10:00


The PSW recognises that the coming months are likely to be exceptionally challenging for all medical staff. We have therefore extended our services to include Consultants, LEDs and SAS doctors as well as trainees. If you wish to access psychological or other support for any reason, you can refer yourself through our dedicated generic inbox


As we are aware that exam sittings are cancelled, we have taken the decision to pause any onward referrals for 1:1 Skype based exam support.

We are still able to accept self - referrals from trainees and provide other avenues of exam support at this stage however, trainees may wish to delay sending the referral until the next exam sitting date is known. 


Separate letters have been sent to all GP and Foundation trainees today in relation to your rotations and copies can be found below.

Please read the information carefully before contact the PSW COVID-19 Mailbox regarding rotations. 

Foundation Letter

GP Letter


Email Sent to all trainees in the East of England


Dear trainee,


With the current circumstances in relation to the outbreak of COVID-19, we appreciate that this may be a difficult time for all.


We have updated our website with current information and FAQs along with sources of advice and support for you.  

The information can be found here


In addition, the PSW will be offering a self – referral process for the foreseeable future.


If you wish to speak to somebody to support you regarding the impact COVID-19 is having on you and your training, please email

We will aim to get back to you within 24 working hours with suitable advice and guidance along with access to external support where appropriate.


We would like to take this opportunity to thank you for all your hard work in such difficult circumstances.


Kind regards



Due to the escalation of the outbreak of COVID 19, the PSW are keen to amend their service provision to support trainees during this difficult and uncertain time. 

Over the next few days, we will be working with our senior management team, clinical case managers and external service providers to ensure we are able to continue to provide a fast and effective service. 

We will continue to provide regular updates as we make changes to various aspects of the service including referral routes and the services we can offer. 

COVID-19 - Frequently Asked Questions


COVID-19 - Other Sources of Support
Sources of support

If you require support but do not wish to contact the Professional Support and Well-being Service at this stage, please find a list of services that can provide charitable support to doctors and dentists here.

COVID-19 - HEE National Guidance
HEE National Guidance for Trainees

To keep up to date with HEE's national guidance for trainees, please click here 

Issued 13th march 2020

The BMJ have also issued some FAQ's which can be found here 

COVID-19 - AoMRC Guidance

The Academy of Medical Royal Colleges issued guidance can be found here

COVID-19 - GMC Guidance

Any GMC issued guidance can be found here

COVID-19 - Royal College Guidance

The Royal College of Anesthetists guidance can be found here

The Royal College of Emergency Medicine guidance can be found here

The Royal College of General Practitioners guidance can be found here

The Royal College of Ophthalmologists guidance can be found here

The Royal College of Physicians guidance can be found here

The Royal College of Paediatrics and Child Health guidance can be found here. They also have now issued guidance on training progression which can be found here.

The Royal College of Pathologists guidance can be found here

The Royal College of Psychiatrists guidance can be found here

The Royal College of Radiologists guidance can be found here

The Royal College of Surgeons guidance can be found here


'Help for trainees on the front line' - Guidance from the JRCPTB can be found here



COVID-19 - The BMA

Any guidance issued by the BMA can be found here

COVID-19 - HEE EoE - School of Primary Care
EoE School of Primary Care

HEE EoE School of Primary Care guidance can be found here

COVID-19 - HEE EoE - Foundation School
EoE Foundation School

Foundation School guidance is available here

COVID-19 - JRCPTB - Recognition of Trainee Progression

Guidance issued by the JRCPTB regarding trainee progression can be found here

COVID-19 - Self Care and Well-being
Self Care and Well-being Tips and Resources

The BMJ have issued guidance on self care for junior doctors during the COVID-19 Pandemic and this can be found here

'Mind' have pulled together some resources to help you look after yourself during the COVID-19 pandemic. These resources can be found here

The Intensive Care Society have issued some tips and resources on wellbeing during the COVID-19 Pandemic and this can be found here

Other Miscellaneous resources can be found in this document

An emotional and psychological survival guide from Red Whale can be found here

Living Life to the Full guidance on physical and mental well-being for health care workers can be found here

Pregnant trainees may find the guidance and FAQs from the Royal College of Obstetricians and Gynaecologists of use and this can be found here

Unmind are giving all NHS Staff free access to their workplace well-being platform. Sign up here

Headspace have created some Headspace for Work resources and tools available for free to organisations. You can find all this information here.

Suffolk Mind have written some guidance on how to fulfill emotional needs whilst self-isolating which can be found here

COVID-19 - Academic Trainees
Academic Trainees

For details on the impact of COVID-19 on NIHR funding, please click here


Letters have been sent to ALL Academic trainees regarding their period of OOPR or Academic placements and a copy of these can be found below:

Letter from Post Graduate Dean 

Letter from Post Graduate Dean and HEE Medical Director


A copy of the form that requires completion to return to practice can be found here.

Please Note: you must right click the form link and select "Save As".

Once you have saved a copy to your desktop, please locate the copy and right click before selecting "Open with Adobe" in order to be able to view and edit the digital form.

All forms should be returned to marked "FAO Hannah Foskett - OOPR Academic RTP Form"  


Useful HEE EoE Contacts

Professional Support and Well-being Service

Assessment and Revalidation


Programme Management

Post and programme queries (except Foundation)

Foundation Post and programme queries

Interdeanery Transfers

Less Than Full Time Training

Out of Programme (OOPC, OOPR, OOPE, OOPT)
Relocation and Travel Claim Expenses
GMC Approval (Non GP Site and Programme Approvals)
Academic training queries


Faculty Support

General faculty support enquiries (all specialties)

Study leave / curriculum delivery enquiries

Supported return to training (SuppoRTT)

SAS Doctors enquiries

Community Schools (GP) enquiries 

Coaching & mentoring enquiries (trainees & trainers) 

Bursary programme enquiries 


COVID 19 - JCST - Statement on Trainee Progression

The JCST issued a statement on Trainee Progression in relation to COVID-19 on 19th March 2020 and can be found here



COVID 19 - Exam Guidance / Statement

current information on exam sittings can be found here

COVID 19 - Communication

Any generic information which has been released so far:

  • Dental trainees - click here to view information regarding training information. 
  • Supporting COVID 19 - click here to view document. 
  • Temporary suspension of PYA process during COVID-19 pandemic - click here to view the document
  • Supporting NHS - for further information click here 


COVID 19 - information on rotations

For information regarding rotations please click here

COVID 19 - SuppoRTT

SuppoRTT Webinars

Thursday March 26th 19.30


19:30 - 20:15 - ECG interpretation - Dr Jamie Kitt
20:15 - 20:30 - Break and Top Tips Slideshow
20:30 - 21:15 - Acute Kidney injury - Dr Matt Bottomley

Dr Jamie Kitt is a Clinical Fellow for the British Heart Foundation and a Speciality Registrar in Cardiology. Dr Matt Bottomley is a Specialist Registrar in Renal & General Internal Medicine; and an Academic Clinical Lecturer.

Friday March 27th 19.30


19:30 - 20:00 - DNA CPR and Advance Planning - Dr Sarah Millette
20:10 - 20:40 - Recognising the Dying Patient & Palliation - Dr Catherine Ashton
20:50 - 21:30 - Verification, Certification and The Law - Dr Sarah Millette

Presented by Dr Sarah Millette, ST7 in Geriatric Medicine. Previous Clinical Fellow for Supported Return to Training in Thames Valley. Sarah has twice returned to training and lived to tell the tale.

And by Dr Catherine Ashton, ST5 in Geriatric Medicine and representative on the Thames Valley Trainees Physician Committee, with a special interest in medical education.

Facilitated by Dr Lizy Townshend, Clinical Fellow for Health Education England's Supported Return to Training (SuppoRTT) program; Dr Aimee Manicom, Clinical Fellow for Quality improvement at Health Education England (Thames Valley), and Ann Heath, SuppoRTT Manager for HEE Thames Valley.



To view further information on SuppoRTT please click here.

COVID-19 - NHS Employers News Bulletin
News Bulletin issued 24/03/2020




Guidance for the NHS workforce

Access guidance published last week to help you support and protect your staff during the COVID-19 pandemic. Produced with national health bodies, it will be updated regularly and will shortly include information on pay, terms and conditions.




Updates to guidance for vulnerable groups

We have updated the COVID-19 workforce guidance with the list of complex health problems, to reflect the updated national guidance. We have also amended the section on staff in at- risk groups, to signpost to updated guidance for pregnant women.




Revised infection control guidance

We have updated the infection control section of the COVID-19 guidance with information on staff staying in NHS-funded hotel accommodation during 14-day household isolation periods. The section also has clearer guidance on living with household members who have COVID-19 symptoms.




Gender pay gap reporting suspended

The government and the Equality and Human Rights Commission has announced that gender pay gap reporting for this year (2019/20) is being suspended. Read the statement on the website.




Temporary professional registers

Learn about the government’s proposed emergency legislation that will allow professional regulators to create temporary registers for healthcare staff who have recently come off their professional register, so they can re-register and return to work. 




Discounts for NHS and social care workers

A number of supermarkets and takeaway services are promoting discounts and priority shopping times for the NHS workforce, to ensure they can access food and essential items. View the current list, which will be updated regularly.




Key workers and childcare

Read the government's latest information on schooling for the children of key workers during the COVID-19 outbreak.




Free COVID-19 e-learning resources

Access Health Education England’s free COVID-19 e-learning programmes, which include key materials to help the health and care workforce respond to the COVID-19 pandemic.




Advisory webinar for employers

Find out about upcoming webinars from Acas, offering practical advice to manage the impact of COVID-19 in the workplace. Advice will include steps to help reduce spread, self-isolating and remote working.






Pay deal changes from 1 April 2020

Download the latest pay changes and information for year three of the three-year pay deal for staff under the NHS terms and conditions of service. Information includes questions and answers, as well as example scenarios for the more complex areas.

COVID-19 - eLearning resources

The London school of hygiene and tropical medicine are running a free online course for 3 weeks on Covid-19 from march 23 which is likely to be repeated.

Cambridge university hospitals have a youtube channel on Covid-19 resources

BMJ learning has a wide range of online learning modules for members, including core procedures as well as topic management


Thursday, 20 December, 2018
Make this a News Item?: 
Show Between Dates: 
Thursday, 20 December, 2018