How to refer

Referrals to the The Professional Support and Well-being Service (PSW) should be made by either the clinical or educational supervisor, Training Programme Director (TPD) or Head of School (Hos). Input from a senior educator helps us to ensure an appropriate and effective action plan is in place.  A referral from an educator can also help to ensure that the trainee is well supported if they are required to attend support sessions outside of the work environment.

However, Health Education England, East of England (HEE EoE) trainees  are welcome to self refer for exam support only subject to criteria. 


Referral Forms

Referral forms are to be completed electronically and sent to as an email attachment. 

The PSW asks the form to be completed with as much detail as possible as it may delay how quickly we are able to allocate a Case Manager to the trainee, and put support in place. Any incomplete referral forms will be returned. 

The referral form will be reviewed in the strictest confidence by a member of the PSW team.

The PSW will respond in the first instance by email. Telephone conversations can be arranged through email contact if necessary.



Referral of a doctor or dentist in training
Educators or employers wishing to refer a doctor or dentist in training in a Health Education England training post in the East of England, download, complete and return the Full Referral Framework below. 

Self-referral by doctor or dentist in training
Trainees in a Health Education England training post in the East of England wishing to refer themselves for repeated exam failure, should download, complete and return the PSW Self Referral form below. 

Trainees must have been unsuccessful at the exam on two or more occassions, or display a pattern of repeated exam failure in the past. 

Referral or self-referral for doctor or dentist not in training
Doctors or dentists that do not hold a National Training Number are not able to access PSW funded support however, in some cases Trusts (or the individual concerned) may wish to fund some services privately. If you would like to discuss this further, please email


Please note: Once you have clicked on a link to either referral form, in order to complete this, you MUST save a blank version to your desktop.

Once saved on the desktop, right click on the file and select "open with" > "Adobe". Please view the below video on how to do this. 








Friday, 21 December, 2018
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Friday, 21 December, 2018