Effective Questioning 

Workshop Content:

• Understanding the essential skills of good communication
• Focusing on developing your individual communication style
• Learning how to embed positive communication in your organisation
• Understanding body language
• Active listening & questioning techniques
• Giving and receiving constructive feedback

Workshop Description:

• We are living a world where many health conditions are due to poor lifestyle, this gives medical professionals an opportunity to work with their patients to motivate and encourage them to make better lifestyle choices. The only way to find out what will work for the patient is to find who the patient is as an individual.  Who they are, their opinions and desires, what they have access to and how motivated they are.  This can only be achieved through clever questioning, active listening and thoughtfully responding. It is the responsibility of the medical professional to provide information that is accurate, relevant and delivered in a way that is easily understandable. Therefore, the questions asked should be appropriate, easy to understand for the individual and relevant to the conversation.  Effective questioning can help to build better relationships, reduce misunderstandings and save valuable time.

Facilitator Bio:

• Charlotte Grundy is a communications skills expert, confidence coach and mentor with a firm belief in helping individuals achieve successful and fulfilling lives both professionally and personally. Over the last 11 years, Charlotte has worked with clients who struggle with confidence and general communication concerns. Charlotte is a professionally trained actress, graduating from the Birmingham School of Speech and Drama in 2007. Since leaving drama school, Charlotte has had an extensive career as a presenter and voice over artist, completing projects for British Gas, BMW, Bidwell’s and Countryside properties to name a few. In 2013, established her own business adapting her training to create her own exercises and techniques. Charlotte also has a passion for human relationships. “I have studied human behaviour to gain a better understanding of how humans interact. Included in my training are exercises to develop this understanding along with self-awareness, enabling you to adapt your behaviour to communicate more effectively with the people around us even in challenging situations.”

Upcoming Dates: