How to refer

The Professional Support Unit (PSU) can receive referrals from educators and employers in the East of England (EoE) region.

Health Education England (HEE EoE) doctors and dentists in training are welcome to refer themselves to the PSU for repeated exam failure for two or more times or where there is a pattern of exam failure on more than two separate exams. Currently, this is the only area where the PSU are receiving self-referrals. 

Where a trainee wishes to improve their performance in order to progress satisfactorily with their training, it is always helpful to have the trainee's clinical and educational supervisor's input. To ensure this is put in place effectively, a referral from a senior educator involved in their training, such as the Training Programme Director (TPD) will help in implementing an effective action plan for the trainee.

A referral from an educator can also help to ensure that the trainee is well supported if they are required to attend support sessions outside of the work environment.

Referral Forms

Referral forms are to be completed electronically and sent to as an email attachment. 

The PSU asks the form to be completed with as much detail as possible as it may delay how quickly we are able to allocate a Case Manager to the trainee, and put support in place.

The referral form will be reviewed in the strictest confidence by a member of the PSU team.

The PSU respond in the first instance by email. Telephone conversations can be arranged through email contact if necessary.

If you do intend to send any further supporting documents and are not available in electronic format then please post to: 

Professional Support Unit, Health Education England EoE, 2-4 Victoria House, Capital Park, Fulbourn, Cambridge, CB21 5XB

Referral of a doctor or dentist in training
Educators or employers wishing to refer a doctor or dentist in training in a Health Education England training post in the East of England, download, complete and return PSU Referral Framework :  Form F

Self-referral by doctor or dentist in training
Trainees in a Health Education England training post in the East of England wishing to refer themselves for repeated exam failure, download, complete and return PSU Self Referal : Form E

We do have a criteria where the trainee would need to have either repeated their exams 2 or more times, or there is a pattern of failed attempts in two or more exams.

Referral or self-referral for doctor or dentist not in training
Doctors or dentists that are not in an Health Education England East of England training programme or post wishing to obtain support from the PSU, will need to enter a private agreement with our providers as we currently do not offer support here. If you would like to discuss this further, please email

Friday, 21 December, 2018
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Friday, 21 December, 2018