Workforce, training and education
East of England
Urgent and Unscheduled Care

Urgent and Unscheduled Care is now assessed in the same way as the other clinical experience groups.

Trainees evidence of capability should be linked to the clinical experience group on the e-portfolio.

The flowchart below shows the updated processes for demonstrating capability in Urgent and Unscheduled Care.

Trainees in general practice should continue to book sessions with traditional OOH providers and the RCGP states that they will need to spend “significant time” in OOH to fully demonstrate their UUC capability. However, this is only one experience that contributes towards the development of UUC capabilities. There should be ample opportunities to demonstrate UUC capability during normal working hours. Activities may include telephone triage, emergency appointments, referrals to the ambulance service and hospital, and any acute home visits. OOH preparation courses may count as “observational sessions”. Those working in secondary care placements should also continue to demonstrate UUC capability through emergency care to patients.

Trainees cannot fully demonstrate their UUC capability if they have not undertaken any OOH shifts. Those who are experiencing difficulties accessing shifts must discuss this with their local educators early on if they are affected. Assessment of UUC capability is based on the quality of the evidence provided and it is important that trainees link relevant log entries and workplace-based assessment to the UUC clinical experience group so that educational supervisors may assess this as they do the other clinical experience groups. Provided that there is good quality of UUC evidence educational supervisors should indicate that the OOH requirements have been met.

A link to the relevant section of the RCGP website may be found here

https://www.rcgp.org.uk/gp-training-and-exams/training/workplace-based-assessment-wpba/urgent-and-unscheduled-care

For further information please see the FAQs below.

Where can one access urgent and unscheduled care?
When can one access urgent/ unscheduled care training recognised towards GP training?
What are the different types of session?
What time off in lieu is one entitled to?
Who can supervise urgent/unscheduled care training?
What are the urgent/unscheduled care capabilities (competencies)?
How does one record urgent/unscheduled care capabilities?
How much exposure is necessary to achieve the urgent/ unscheduled care capabilities?
How many hours of each type of session should a trainee undertake?
Is there a limit to the number of out of hours shifts that a trainee can work?
Can all the urgent/unscheduled care capabilities be achieved within extended access at the training practice or at an extended access hub in which the training practice is a member?
Are there any requirements for WPBA during urgent/unscheduled care training?
Who assess the urgent/ unscheduled care capabilities?
How will I know that I am progressing towards achieving urgent/unscheduled care capabilities throughout my training?
In preparation for my ESR and ARCP panels how should I highlight the evidence supporting the development of urgent/unscheduled care capabilities?
Are there any further additional requirements prior to the final ESR for urgent/unscheduled care training?
I’m an ST4 trainee. What do I need to do regarding Urgent and Unscheduled Care?
I’m on an extension of my training. What do I need to do regarding Urgent and Unscheduled Care?
I'm returning from a career break and have already spent time in Out of Hours. Do I need to spend anymore?
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