Supplementary material and additional reading from modules
Module 1:
- Don Berwick video – Defining Quality: Aiming for a Better Healthcare System: https://youtu.be/5vOxunpnIsQ
- Dr Mike Evans Quality in Healthcare: https://youtu.be/jq52ZjMzqyI
- World Health Organisation; What is Quality of Care and why is it important?: https://www.who.int/maternal_child_adolescent/topics/quality-of-care/definition/en/
- BMJ article on How to get Started in Quality Improvement. Jones, B., Vaux, E., Olsson-Brown, A. (2019). ‘How to get started in quality improvement’. BMJ 2019; 364:k5408
- TIPSQI https://tipsqi.co.uk/
- Quality assurance: De Jonge, V. et al. (2011). 'Overview of the quality assurance movement in health care'. Best Practice & Research Clinical Gastroenterology; 25:3, 337-347:https://www.sciencedirect.com/science/article/pii/S1521691811000539?via%3Dihub
- Quality improvement in healthcare https://qi.elft.nhs.uk/why-is-quality-control-important/
- Does quality improvement improve quality? https://qi.elft.nhs.uk/wp-content/uploads/2016/11/does-quality-improvement-improve-quality.pdf
- Clinical governance and the drive for quality improvement in the new NHS in England https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1113460/
Module 2:
- Mind tools 5 whys analysis https://www.mindtools.com/pages/article/newTMC_5W.htm
Module 3:
- Driver Diagram - Blank Template
- Decision Matrix Analysis tool: https://www.mindtools.com/pages/article/newTED_03.htm
- Plan, Do, Study, Act - Blank Template
- Run Chart Information
- Run Chart - Blank Template
- TIPS QI video on Run Charts (Part 1): https://youtu.be/0CkDzhbOH1E
- TIPS QI video on Run Charts (Part 2): https://youtu.be/Ou76olDPPdc
- Stakeholder Analysis Document
- Stakeholder Analysis - Blank Template
Module 4:
- Tips for PowerPoint presentations: https://www.lifehack.org/articles/featured/10-tips-for-more-effective-powerpoint-presentations.html
- How to Write Up Your Quality Improvement Initiatives for Publication: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4857497/
- Exploring the sustainability of Quality Improvement interventions in healthcare organisations: a multiple methods study of the 10-year impact of the ‘Productive Ward: Releasing Time to Care’ programme in English acute hospitals: https://qualitysafety.bmj.com/content/29/1/31
- Sustainability in Quality Improvement: https://sustainablehealthcare.org.uk/SusQI
- Sustainability in Quality Improvement Resources: https://networks.sustainablehealthcare.org.uk/susqi-resources
1.Generic Professional Capabilities Framework: https://www.gmc-uk.org
3. How does the NHS in England work? An alternative guide: https://www.kingsfund.org.uk/audio-video/how-does-nhs-in-england-work
4. The NHS Long Term Plan: www.longtermplan.nhs.uk/publication/nhs-long-term-plan/
5. East of England Regional Team: https://www.england.nhs.uk/east-of-england/
7. Making sense of integrated care systems: https://www.kingsfund.org.uk/publications/making-sense-integrated-care-systems
8. Care Quality Commission: https://www.cqc.org.uk/what-we-do
9. Patient safety regulation in the NHS: https://bmjopen.bmj.com/content/9/7/e028663
10. Patient safety regulation in the NHS - mapping the regulatory landscape of healthcare
11. Healthwatch: https://www.healthwatch.co.uk/what-we-do
1. Generic Professional Capabilities Framework: https://www.gmc-uk.org/
2. Mind Tools - 8 ways to Add value to Meetings: https://www.mindtools.com/pages/article/8-ways-value-meetings.htm
3. Attending a Meeting - Reflection Template
4. FMLM - How to Chair a Meeting: https://www.fmlm.ac.uk/resources/how-to-chair-a-meeting
1. Generic Professional Capabilities Framework: https://www.gmc-uk.org/
2. BMJ: Safe Handover: https://www.bmj.com/content/359/bmj.j4328
3. Civility Saves Lives: https://www.youtube.com/watch?v=4RUIhjwCDO0
4. Civility Saves Lives: https://www.civilitysaveslives.com/
5. Safe Handovers Presentation: https://www.rcem.ac.uk/docs
6. Handovers in Acute Medicine: https://www.rcplondon.ac.uk/guidelines-policy/acute-care-toolkit-1-handover
1. Generic Professional Capabilities Framework: https://www.gmc-uk.org
2. Pit Stop Perfection: https://www.youtube.com/watch?v=aHSUp7msCIE&feature=emb_title
3. How fearless organizations succeed: https://www.strategy-business.com
4. How to Lead Teaming Across Boundaries: https://www.instituteofcoaching.org
1. Transcript 1
2. Transcript 2
3. Transcript 3
4. Transcript 4
5. Transcript 5
7. Why become a Trainee Representative: https://www.bmj.com/content/350/bmj.h974
8. The Edward Jenner Programme: https://www.leadershipacademy.nhs.uk/programmes/the-edward-jenner-programme/
9. Trainee Representative reflection - starting document
1. The Great Man Theory: https://www.villanovau.com/resources/leadership/great-man-theory/
2. Action Centered Leadership: https://www.mindtools.com/pages/article/newLDR_48.htm
3. Transformational vs. Transactional Leadership: https://www.irmbrjournal.com/papers/1371451049.pdf
4. Situational Leadership: https://www.businessballs.com/leadership-models/situational-leadership-model-hersey-and-blanchard/
1. GMC Generic Professional Capabilities
2. Host Leadership: http://hostleadership.com/
3. Why "hosting" is an important part of leadership - https://www.youtube.com/watch?v=hG23v5VzB-0&feature=emb_title
4. Four positions for a host leader
1. Improving teams in healthcare
2. Capabilities in leadership and team working
3. Michael West: Developing cultures of high-quality care
4. Illusions of team working in health care
5. How to turn a group of strangers into a team
7. Professional Support and Well-being Service
8. When rudeness in teams turns deadly
9. The importance of psychological safety