Communication Skills Workshops 

All communication skills workshops are aimed primarily at International Medical Graduates (IMG). However, please email psw.eoe@hee.nhs.uk if you feel you would benefit from one of the PSW communication skills workshops.

Please note that the workshops that the Professional Support and Well-being Service hold for IMGs have a strict criteria of eligibility. We are currently only able to allocate spaces to IMGs that are:

  • Health Education England, East of England trainee doctors and;
  • Medical Training Initiative (MTI) doctors

For further information regarding IMGs, please click here 

None of the dates below suitable? Please add your name to the Communication Skills Workshop Mailing List Communication Skills : Mailing List 

Communication Skills Workshop : Interpersonal Skills

The day will be focussing on body language, non-verbal cues, tone of voice, open questions. The workshop will be fun and interactive with games and lots of opportunity to practice the skills learnt throughout the day. There are 15 spaces available and would expect commitment to attend once a place has been confirmed.

Who can attend?

Health Education England East of England doctor or dentist in training or Medical Training Initiative Doctor that are International Medical Graduates (IMGs)

HEE EoE GP Trainees ST3 IMGs (ST1 and ST2 will be able to access other workshops put on by the GP School)

Dates 2021-22

Location

Booking form link

Monday 27 September 2021 Virtual workshop

https://healtheducationyh.onlinesurveys.ac.uk/communication-skills-workshop-interpersonal-skills-27-sep

Booking OPEN

Monday 11 October 2021 Virtual workshop

https://healtheducationyh.onlinesurveys.ac.uk/communication-skills-workshop-interpersonal-skills-11-oct

Booking OPEN

Friday 12 November 2021 Virtual workshop

https://healtheducationyh.onlinesurveys.ac.uk/communication-skills-workshop-interpersonal-skills-12-nov

Booking available from 1 September 2021

Friday 21 January 2022 Virtual workshop

https://healtheducationyh.onlinesurveys.ac.uk/communication-skills-workshop-interpersonal-skills-21-jan

Booking available from 1 November 2021

Friday 4 March 2022 Virtual workshop

https://healtheducationyh.onlinesurveys.ac.uk/communication-skills-workshop-interpersonal-skills-4-marc

Booking available from 2 January 2022

Can't book on as the date you want is full? Add your name to the mailing list and we will notify you if a space becomes available and when there are new dates:

Communication Skills : Mailing List 

Comms Skills Workshop : Clinical Interview skills

The day builds on interpersonal skills and provides feedback in how to put communication skills into practice. Course objectives will cover impact of structure, effective history taking, explanation planning and shared decision making. There are 15 spaces available.

Who can attend?

Health Education England East of England doctor or dentist in training or Medical Training Initiative Doctor that are International Medical Graduates (IMGs)

HEE EoE GP Trainees ST3 IMGs (ST1 and ST2 will be able to access other workshops put on by the GP School)

Dates 2021-22

Location

Booking form link

Monday 4 October 2021 Virtual workshop

https://healtheducationyh.onlinesurveys.ac.uk/communication-skills-workshop-the-clinical-interview-4-3

Booking OPEN

Monday 22 November 2021 Virtual workshop

https://healtheducationyh.onlinesurveys.ac.uk/communication-skills-workshop-the-clinical-interview-22

Booking OPEN

Monday 24 January 2022 Virtual workshop

https://healtheducationyh.onlinesurveys.ac.uk/communication-skills-workshop-the-clinical-interview-24

Booking available from 4 October 2021

Monday 28 March 2022 Virtual workshop

https://healtheducationyh.onlinesurveys.ac.uk/communication-skills-workshop-the-clinical-interview-4-4

Booking available from 5 January 2021

Can't book on as the date you want is full? Add your name to the mailing list and we will notify you if a space becomes available and when there are new dates:

Communication Skills : Mailing List 

 

Dealing with Conflict

Who can attend?

  • Health Education England, East of England trainee doctors and;
  • Medical Training Initiative (MTI) doctors

The course will address:

  • Skills on how to deal with conflict.
  • Recognising our own emotional state and how to manage it.
  • How to develop empathy and understanding for other people positions.
  • Active listening.
  • Compromise.

Each topic will be discussed, and I will offer advice and techniques to deal with conflict, how to resolve conflict, all the while staying positive and not allowing it to knock your confidence. 

Role play with an actor will allow the delegates to practice what they have learnt and hear constructive feedback to help with their progression.

Workshop Details:

  • Friday 19 November 2021, 10:00 - 12:00 (2 hours)
  • Workshop will be run virtually 
  • Small group - maximum 10 trainees

This is a new workshop so currently only running this one

To book on the course: Dealing with Conflict, 19 November 2021 BOOKING LINK

Open and Coaching Questions

Who can attend?

  • Health Education England, East of England trainee doctors and;
  • Medical Training Initiative (MTI) doctors

The course will address:

  • Asking the right question to allow the patient to think about their own health and development.
  • How to reframe common questions.  Allowing the patient to think about their own lifestyle and what changes they can make and not feeling like the doctor is telling them what to do.  
  • How to build on a conversation in the consultation rather than interviewing the patient.
  • Active listening
  • A patient focused agenda.

Each topic will be discussed, and I will offer advice and techniques to reconsider and reframe common consultation mistakes that take away from the patient and their needs and expectations.

Role play with an actor will allow the delegates to practice what they have learnt and hear constructive feedback to help with their progression.

A handout with pre course reading will be available to each delegate.

Workshop Details:

  • Friday 26 November 2021, 10:00 - 13:00 (3 hours)
  • Workshop will be run virtually 
  • Small group - maximum 10 trainees

This is a new workshop so currently only running this one

To book on the course: Open and Coaching Questions, 26 November 2021 BOOKING LINK

Empathy

Who can attend?

  • Health Education England, East of England trainee doctors and;
  • Medical Training Initiative (MTI) doctors

The course will address:

  • The qualities of empathy.
  • The importance of active listening,
  • How to build rapport with your patient from the beginning of the consultation.
  • Physical ways to show empathy.
  • How to use empathy when breaking bad news.

Each topic will be discussed, and I will offer advice and techniques to build understanding and confidence when showing empathy.

Role play with an actor will allow the delegates to practice what they have learnt and hear constructive feedback to help with their progression.

A handout with pre course reading will be available to each delegate.

Workshop Details:

  • Friday 10 December 2021, 10:00 - 13:00 (3 hours)
  • Workshop will be run virtually 
  • Small group - maximum 10 trainees

This is a new workshop so currently only running this one

To book on the course: Empathy Workshop, 10 December 2021 BOOKING LINK

Tuesday, 20 October, 2020
Make this a News Item?: 
Show Between Dates: 
Thursday, 3 January, 2019
X